Tendencias y Estudios / Energía que transforma

2020 Strategic Directions: Smart Utilities Report

The 2020 Strategic Directions: Smart Utilities Report explores the issues and complexities of the changing utility landscape. Based on expansive industry data collected through our annual survey of electric, water, and natural gas utilities, this year’s report looks beyond individual efforts to take a more holistic view of what it means to deliver the promised grid of the future.

After having surveyed more than 600 qualified utility, municipal, commercial and community stakeholders, there’s no doubt that change is afoot. Utilities continue to work to advance into this rapidly modernizing world even as they remain challenged by outdated regulatory and business models.